Your patient-centered medical home
A dedicated team of health professionals working together with you, using the best evidence-based medicine and resources available, and giving you the support you need to take charge of your health.
As your care team, we will
- Learn about you, your family, your life situation, and your health goals and preferences. We will remember these and your health history every time you seek care, and suggest treatments that make sense for you.
- Take care of any short-term illness, long-term condition, and your all-around well-being.
- Keep you up to date on all your vaccines and preventive screening tests.
- Connect you with other members of your care team (specialists, health coaches and others) and coordinate your care with them as your health needs change.
- Be available after hours for your urgent needs.
- Notify you of test results in a timely manner.
- Communicate clearly so you understand your conditions and all your options.
- Listen to your questions and feelings, and respond promptly to you and your calls, in a way you understand.
- Help you make the best decisions for your care.
- Give you information about classes, support groups and other services that can help you learn more about your condition and stay healthy.
We trust you, as our patient, to
- Know that you are a full partner with us in your care.
- Come to each visit with any updates on medications, dietary supplements or remedies you are using, and with any questions you may have.
- Keep scheduled appointments, or call to reschedule or cancel as early as possible.
- Understand your health condition and what you can do to stay as healthy as possible.
- Work with us on a plan that is best for your health. If something stands in the way of the plan, please talk it through with us.
- Take medication as prescribed.
- Contact us after hours only if your issue cannot wait until the next work day.
- If possible, contact us before going to the emergency room, so someone who knows your medical history can care for you.
- Agree that all health care providers on your care team will receive all information related to your health care.
- Learn about your health insurance coverage from your insurer, or call (718) 486-9800 and ask for Mrs. Lindner with questions about your benefits.
- Give us feedback to help us improve our care.
Dr. Zagelbaum can be reached after hours by calling him directly at (917) 767-4157.